Across South East Queensland, plans for new and refurbished venues, precincts and supporting infrastructure are taking shape ahead of the Brisbane 2032 Olympic and Paralympic Games. Effective risk management and governance will be fundamental to delivering projects of this scale.
For Northrop Board Director and Specialist Services Lead Ian McDaid, governance is only one part of the picture. After more than 25 years delivering complex projects, he believes the key to mitigating risk and ensuring successful project delivery is having the right people involved from the start.
Good teams, better outcomes
“The best projects are the ones with solid teams. Working with good people, you’ll get stuck into a job and know where you’re going,” says Ian.
Reflecting on his career, Ian says the projects he remembers most fondly are those where experienced teams communicated openly and worked collaboratively. These teams extend well beyond engineering colleagues. Architects, builders, project managers, specialist consultants and clients all play a key role. The strongest project teams are those where people are prepared to communicate openly, raise issues early and work towards a solution together.
“As consulting engineers, a big part of what we do is manage other people’s risk. Most of the time, the best work goes unnoticed; issues are identified early, solved before they become problems, and the project moves forward,” states Ian.
PHIVE in Parramatta is one such example. The award-winning civic building required close coordination between multiple disciplines throughout design and construction. While the project presented significant technical and construction challenges, Ian credits the close working relationship between the consultant and construction teams with helping resolve issues before they became larger problems.
“A lot of planning went into it, and we were very close to the builder’s team early on. For a project that complex, I can’t recall any major issues. We brought quite a few different people into the project from Northrop with different areas of expertise. It was really well managed, and the people delivering it were on top of the issues, but they weren’t alone in managing them.”
Looking back, Ian says the projects that proved more difficult often shared a similar characteristic: the project team wasn’t as closely aligned, and there wasn’t the same confidence to raise issues early.
“I’d say 95 per cent of problems are communication and not technical. When you don’t have the alignment and trust with your client or your builder, those are the projects that go a little further off the rails before you can bring them back in. Where we’re closer, we get in front of problems early and bring everyone to the table. If you have strong relationships, it’s much easier to manage risk.”